I have to document this because it is insane how poor the customer service is at Apple. Their lack of acknowledgement of problems - and follow through - is proving to me that they are not an honorable company that stands behind their products or service.
I was very hopeful last week when I finally had a breakthrough. The senior advisor I spoke with said that the problem I have been having is with a faulty hard drive. I could not believe it - what I had been saying for the last nine months - someone finally acknowledged.
After some back and forth conversation with the advisor - he agreed to put in a request to allow me to return this lemon of a machine and buy a new one. I was supposed to receive an approval with legal documents within 24 hours, which would have been last Thursday afternoon. As of Friday, I had not heard anything, so I emailed the advisor. As of Monday, still no word, so emailed him again. As of today, I have not heard anything.
Since this process does not seem to be moving along, and my machine is so pitiful - my husband suggested that we buy an external drive - and install the operating system on it - so that I can run my my machine from the external drive.
This is only a temporary solution - but nothing like setting up a machine for the bajillionth time - and having to spend an unnecessary $60 - just to use my iMAC. I am so tired of setting up my machine - installing Office, Creative Cloud, preferences, logins, and all the many more things you do. I have arranged my dock - and removed and added applications too many times...
I really do not understand the lack of support. I wish Apple would not make empty promises - and instead be a company of integrity - a company that follows through on what they say - and does not frustrate customers - by making them jump through endless hoops. If they would just admit this computer is a "lemon" and give me a new computer.
I am loosing hope - and the excitement I felt last week in anticipation of possibly getting a new machine that worked is waning. I want to anticipate good news today, but as more time elapses with no word, I have a feeling I will be calling and sitting on just one more long phone call - rehashing everything I have already talked about many, many, many, many, many times before.
Today I am sharing another way to style grey jeans. Last week I shared the same jeans styled with a white sweater and cognac loafers and black tote. By just mixing in a new sweater, black loafers and a white bag - I created a new outfit. Creating a wardrobe of neutrals - tan/caramel color, grey and white - you can create many different outfits.
(Just a sale note - lots of people loved the sweater in that outfit last week - and right now it is 40% off.)
MY DAILY FINDS & DEALS
This classic J. Crew blazer is 50% off.
This fuzzy jacket in this rich burgundy color is perfect for fall - and it's 50% off.
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This look is definitely something I would wear - and really a look that reminds me of the 90's. I am loving the 90's influence this season. I would have to say it is probably my most memorable era of trends.
It was the decade of alternative music and the grunge influence - Doc Martins and plaid flannels tied around our waist. Anyone else like remember those trends?
If you can’t tell - leopard is a favorite of mine. You can style it with solid colors like pink - but also with stripes. This look makes me ready for fall. The weather is cooler today - making me so ready for sweater-weather. You my remember I shared some of my favorite new sweater purchases (that are all under $40) HERE and a new favorite cardigan HERE.
Do you have a favorite jacket for fall? Tweed is one of those jackets that is classic - and something that can be worn throughout most of the year - and is a favorite style of mine. This tweed ruffle one (that was part of the #NSALE) is so colorful and fun. I love that it has so many colors in the jacket - pink, red, blue, a hint of orange. It could be styled casually with jeans (like these that I picked up at during the anniversary sale) or dressed up with black pants. Also, I love that it could be worn with many colors. I could see styling this jacket with different colored shoes - like these orange pumps or even these blue suede pumps.
5. This fun doormat make me thinking of sitting by a cozy fire.
TOP FIVE PURCHASES THIS FALL Full disclosure: I have probably done the least amount of shopping this fall. It is so unlike me because fall is my favorite season to shop for, but here are just a few things I have picked up in the last couple of months...
1. I bought this sweater and I have worn is to much already!
2. I just ordered this - I think it will be perfect under a leather jacket (or worn on its own).
3. I bought this cozy cardigan because I loved the rust/pumpkin color of it and the balloon sleeves.
